All carmakers intend to offer their customers a flawless car ownership experience, leaving no room for errors or problems in their cars. However, that’s not how the world works, and besides human beings, even machines (cars, in this context) can be erratic. There are chances when a car can throw you an uninvited mechanical or electrical error. That’s where the standard warranty comes into play, ensuring a hassle-free ownership experience even if trouble arises.
A warranty covers a possible breakdown due to a mechanical or electrical fault in your car for a pre-defined duration or mileage. With this package, owners can avoid expensive repairs to rectify those faults, which are taken care of by the respective carmakers. Like other carmakers, Chevrolet understands the impact and benefits of a standard warranty for its vehicles and how they can help assuring trust among its customers.
That’s the intent behind the Chevrolet Limited Warranty package, which the car maker offers on all of its vehicles including Chevy SUVs, trucks, and performance cars. Here, we will learn about the Chevrolet Limited Warranty in detail, what things are covered in it, and what are the dos and don’ts to keep in mind while availing the benefits of this warranty package:
What is Chevrolet Limited Warranty? What Does it Cover?
Following the norm of the automotive industry, Chevrolet has a well-diversified suite of warranty packages for different aspects of a car under the Chevrolet Limited Warranty package. Under this scheme, several vehicle mechanical and electrical components can be replaced if they break down or do not function optimally.
Following are the different types of warranty packages that come under the Chevrolet Limited Warranty, along with their respective durations:
Bumper-To-Bumper Limited Warranty
This package covers replacing a physical component from the front to the rear of the car (hence the name ‘bumper to bumper’). This warranty is effective for 3 years or 36,000 miles (whichever comes earlier).
- What is covered – defects in material quality or workmanship, in-car electrical systems like infotainment system, electrical adjustability functions, AC and instrument console, defects in tires apart from wear-out, towing charges to the nearest Chevy authorized dealership
- What is not covered – damages due to accidents, inadequate maintenance or misuse of the vehicle, usual noise or vibrations of the car, routine maintenance.
Powertrain Limited Warranty
This package covers the defects or malfunctioning of certain mechanical and electrical components related to the powertrain of the vehicle.
This warranty is effective for the engines, transmissions and drive systems of all Chevy vehicles, including internal combustion engines and all-electric vehicles, for five years or 60,000 miles (whichever is earlier). For the batteries of Chevy electric vehicles and hybrids, this warranty is applicable for 8 years or 100,000 miles (whichever is earlier).
- What is covered– engine block, cylinder heads, oil pump, manifolds, transmission case, electrical components of engine and transmission, all lubricated internal parts, mounts, seals, bearings and gaskets of engine, transmission and drive systems, propeller shafts, universal joints, and axle shafts.
- What is not covered – wiring, sensors, radiators, hoses, connectors, coolant, and cooling lines.
Other Protection Services Under Chevrolet Limited Warranty
- Roadside Assistance
Along with the standard Limited Warranty packages, Chevrolet also provides 24×7 roadside assistance, under which you get a few services from trained advisors and technicians from Chevrolet without any additional charges.
These services include emergency towing to the nearest authorized dealer, unlocking the vehicle in case keys are left inside, flat tire replacement, emergency fuel in case fuel is depleted, jump-starting a dead battery, and mobile EV charging in selected areas.
- Corrosion protection
Chevrolet also offers a warranty package for protection against corrosion on body panels and sheet metal components for three years or 36,000 miles (whichever is earlier).
- Courtesy Transportation
Chevrolet also provides alternate transportation or reimbursement of certain transportation expenses in case your vehicle breaks down during the limited warranty coverage period.
- Rust-through protection
In addition to corrosion protection, Chevrolet also offers another package to protect against the formation of rust in an actual hole in a body panel or a sheet metal component. This rust-through protection is applicable for 6 years or 100,000 miles (whichever is earlier).
Here’s How You Can Obtain A Warranty Repair
The services and benefits offered under various sections of the Chevrolet Limited Warranty can be confusing. To avail them, there are a few steps, which are as follows:
- Take your car to the nearest Chevrolet authorized dealership. The defective part or component should be repaired or replaced there.
- In case of a breakdown, if the vehicle cannot move, call 1-800-243-8872 for internal combustion engine vehicles and 1-888-811-1926 for battery electric vehicles to avail of towing services.
- The concern or defect should be diagnosed at the authorized dealership, which can then initiate the process of availing the warranty.
- A minor fee is charged for diagnosing the problem, which can be reimbursed only if the warranty is approved.
- After the diagnosis, the dealership will continue repairing or replacing the defective part or address the concern.
Before availing of the warranty, you should also be aware of the situations in which the warranty benefits might get canceled.
The vehicle repair work should be done only at authorized Chevrolet dealerships and not at independent workshops. Also, the vehicle should be serviced as per the schedules recommended by Chevrolet for your car.
In case of a recall, the warranty package only replaces the part at the authorized Chevy dealer.
Also, the standard limited warranty is transferable to the new owner of a car which still has the warranty ongoing for the duration.
Conclusion: How Effective Is Chevrolet Limited Warranty?
With the Chevrolet Limited Warranty, one can be assured of peace of mind for the duration of the ownership of a Chevy vehicle. While Chevrolet carries out industry-best measures to maintain quality standards and reliability of the Chevy cars, there can be a few hits and misses, for which the Chevrolet Limited Warranty comes to your rescue.
Taking care of all the concerns with free part or component replacements, the Chevrolet Limited Warranty ensures that your initial years of ownership remain hassle-free.
For the later years, Chevrolet also has extended warranty packages, making them reliable in the long run. To know more about the Chevy Extended Warranty, refer to this guide – Chevrolet Protection Plan: Types, Coverages And All Other Details
FAQs
Q1. How long is the warranty on a Chevrolet vehicle?
Answer – While the bumper-to-bumper warranty on Chevy vehicles is three years or 36,000 miles (whichever comes earlier), the powertrain warranty is five years or 60,000 miles (whichever comes earlier). In addition, there is a warranty of 8 years or 100,000 miles (whichever is earlier) on batteries of all-electric or hybrid vehicles.
Q2. What does Chevrolet’s 3-year warranty cover?
Answer—The 3-year warranty on Chevrolet vehicles covers bumper-to-bumper defects. It includes defects in material quality or workmanship, defects in tires apart from wear-out, towing charges to the nearest Chevy authorized dealership, and protection against corrosion.
Q3. Are accessories covered under the Chevrolet Limited Warranty?
Answer—While Chevrolet claims to replace a defective mechanical or electrical component and a rusted panel under its limited warranty, accessories are not covered.
Q4. What if a limited warranty concern is not handled effectively?
Answer—If a customer faces issues availing themselves of the benefits of a limited warranty package, he/she can register a complaint on Chevrolet’s toll-free number: 1-800-243-8872 for internal combustion engine vehicles and 1-888-811-1926 for battery electric vehicles.
Q5. What factors can avoid a Chevrolet Limited Warranty?
Answer—If a vehicle is not serviced regularly as per the schedules recommended by Chevrolet or is repaired elsewhere and not at an authorized Chevrolet dealership, the warranty might be canceled.
